Feathercap Answer provides your employees and customers the right answers from all the documents, pdfs, videos and learning materials you already have.
From any device, everyone can ask their own job or product questions and receive highly personalized answers in the form of content snippets automatically pulled from any videos, pdfs, word docs, documents or other learning materials.
1) Search - Users just enter a question.
2) Deep tracking - We measure time spent viewing every answer, second of video or page of content.
3) Success Metrics - We examine: How long will the available content still be useful?. Search history? Interests? Compared to peers? How difficult is the answer and content provided?
4) We intelligently learn - Feathercap’s predictive answer platform use's AI to combine our tracking and success metrics to best reflect each user's individual experience and goals to provide the right answer at the right time.
We use AI to understand every sentence, every second of video and audio so we can curate, organize and measure user responses of all content from any content source.
Use Feathercap Author to automatically sync all your content from Dropbox, Google Drive, MS OneDrive, Box or other content system.
We can embed our search bar natively in most any application. We also connect to learning management, HRIS, payroll or other user history store to further enable getting to know every user's goals, experience and interests.
The entire Feathercap platform is available in 55 languages with hosting locations around the world.
We’re available 24/7 to make sure you’re successful. Feel free to reach out to us, book a Zoom session or use our help center resource.
Our on demand help center covers every aspect of using Feathercap. Search and be taken to the exact place page or video snippet to answer your question.Help center
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